Privacy and Security

At this time, BC public health authorities do not recommend clinicians to use their personal smartphones to take photographs, record a video, or apps requiring personal data because of the client privacy concerns (e.g. client’s personal information). The information technology and privacy department are currently working on a solution.

However, if clinicians are using their smartphones and tablets for work please be aware of the above mentioned recommendations, consult your workplace protocols, and consider some of the ways you can minimize the risks.

  • Complete client consent form
  • No use of names
  • No picture of faces
  • Turn off the “location services” feature
  • Delete all client information as soon as possible
  • Do not use public web-based back up (e.g. personal emails, drop box, i cloud); instead, back up the work (pictures/videos) by downloading directly to your work computer and delete original material off your device
  • Recommend downloading apps on the end user and ensure the client is aware of their privacy rights
  • Use complex passcode to access your smartphone or tablet